APPEALS

Participants who are dissatisfied with a score received during an assessment may re-submit the originally submitted material for re-assessment. This re-assessment will take place during the next scheduled assessment session.


The appeals process is designed to ensure confidentiality.

  • How to Submit an Appeal

    To initiate an appeal, participants must:


    1. Download the Appeals Service Form

    • Available on the UK NEQAS CPT website.
    • Both pages (Page 1 and Page 2) must be fully completed.

    2. Submit the Following Together

    • The original material submitted for the assessment run in question.
    • A fully completed Appeals Service Form (both pages).

    ⚠️ Do not submit new or substitute material as part of the appeal.


    3. Submission Deadline

    • Appeals must be submitted before the deadline of the next scheduled assessment session.
    • Late or incomplete submissions will not be considered.

  • Assessment and Outcome

    • All appeal materials must be the original, unaltered content submitted during the initial assessment.
    • Reassessment will be conducted, and an updated report will be made available to the participant through the UK NEQAS CPT website.
    • All appeal materials will be returned via the Logistics Team.

  • Integrity and Confidentiality

    UK NEQAS CPT enforces strict standards to uphold the integrity of the appeals process:


    • Falsification, alteration, or collusion involving submitted materials is strictly prohibited.
    • Any participant suspected of breaching these terms will be suspended pending investigation.

  • Use of Appeals Data

    • Any score changes resulting from appeals may be reviewed with the original assessors for auditing and training purposes only.
    • The process remains fully confidential, and outcomes will be handled with discretion.